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Holiday Shipping Schedule
Due to peak holiday shipping volume, orders placed with standard shipping will be slightly delayed in going out. Normal service will resume Jan 6.
Please note that delivery estimates are not guaranteed. While we do our best to ship and deliver your order based upon this schedule, we encourage you to order early, as unexpected carrier delays can occur.
Extended Returns
We recognize that some fans may need a bit more time to return gifts, which is why we've extended our regular 30-day return period for the Holiday Season.
For purchases made between November 1 - December 23, 2024, you'll have until January 31, 2025, to return your item(s), subject to our standard Returns Policy.
As a reminder, personalized and some specialty items are non-refundable. Please see our Returns Policy for full information regarding exclusions.
Customer Service Hours
We are here to assist with any questions or concerns you may have regarding your order during normal business hours, Monday – Friday 08:00 AM-5:00 PM EST. Please note that customer service will be unavailable during the following holidays:
|
Nov. 28th (Thanksgiving) |
OFF |
|
November 29th (Black Friday) |
OFF |
|
December 24th (Christmas Eve) December 25th (Christmas) |
OFF OFF |
|
December 31st (New Year’s Eve) January 1st (New Year’s) |
OFF OFF |
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